Refund policy

Returns / Exchanges

  1. The user shall not be able to change to other products, change specifications, cancel, or return or exchange products for the convenience of the user after the sales contract is concluded for all orders.
  2. After the product arrives, the user shall check for damage without delay.
  3. In the unlikely event that the product is damaged, defective, or incorrect, within 7 days after the product arrives.chimera.worksDetails shall be contacted to.
    In this case, the user shall keep the product in the original packaging as it was delivered. If you contact us within the period, the product may be damaged, defective, or incorrect.chimera.worksIf approved by, repair or replacement with a new one will be chargedchimera.worksIt shall be done at your expense. However, if the product is sold out, discontinued, or limited, or if it cannot be repaired, the product price will be refunded.